Professional Services

Infrastructure Services

The demand for digital infrastructure has never been greater.

Whether you are designing a new facility or evaluating existing sites, Uptime Institute's infrastructure services leverage our decades of experience in assessing and certifying over 3400 data centers around the globe to provide you with comprehensive and battle-tested evaluations of your physical infrastructure.

Clients designing and building new infrastructure typically choose our industry-benchmark Tier Certification offering to certify their new facilities from design through operations.    

Customers who are looking for third-party assessments of their own sites or key colocation and cloud partner sites often choose our Data Center Risk Assessment product which offers a comprehensive assessment of both the infrastructure as well as management and operations programs.

Finally, we offer targeted assessment products as well, for those clients who need to evaluate specific components of their infrastructure.

Learn about our Infrastructure Service Offerings

Tier Certification

Uptime Institute’s Tier Standard is the globally recognized standard for data center reliability and overall performance. It allows for various levels of performance to be chosen based on the intended applications and business parameters associated with those applications.

With over 3400 awards issued in over 114 countries around the globe, Uptime Institute’s Tier Standard Certification is the industry standard.

Tier Certification is a three-phase certification - achieved throughout the lifecycle of the facility - first focusing on Tier Certification of the Design Documents (TCDD), then Tier Certification of the Constructed Facility (TCCF) and, finally, Tier Certification of Operational Sustainability (TCOS) which focuses on the on-going management and operations of the facility.  

Data Center Risk Assessment

Whether you are considering an acquisition of a standalone data center facility, a merger with another organization with an existing data center portfolio, or a consolidation of your own data center assets, our Data Center Risk Assessment offering can help you reduce the risk associated with managing such large capital assets. 

We leverage decades of experience, looking at thousands of facilities worldwide, to help you examine both data center design and operations. Our team will help you identify risks, diagnose issues, appraise strategic value, and ensure your site and operations programs align with your business needs.

Building Characteristics Review

Every data center is not created equal. Do you know and understand how to work with your building’s characteristics to ensure room for growth and reduce your risk?

Uptime Institute’s Building Characteristics Review reviews the architectural and structural features of your facility.

The Building Characteristics Review evaluation criteria and methodology is drawn from Uptime Institute’s Tier Standards and extensive field experience gained by working with thousands of data centers around the globe, and insights gained from the analysis of the world’s largest knowledgebase of data center incidents and outages gathered over multiple decades.

Facility Security Review

Facility Security is an important component in the strategic review of any data center to determine its physical safety and security to ensure that it can support the needs of the business.

Uptime Institute's Facility Security Review evaluation criteria and evaluation methodology following the Uptime Institute Tier Standard methodology. The assessment thoroughly examines the existing physical security components and their function within the critical facility topology and related operational plans associated with it, and then articulates in a report with an unbiased assessment of the structure’s physical security standing and attributes. The assessment includes recommendations for mitigation and remediation of any gaps in order to align the site’s infrastructure and operations with the business requirements.


Recognizing the growing regulatory requirement and the adoption of more complex hybrid IT infrastructures by the FSI community, Uptime Institute has introduced the SCIRA-FSI assessment to help financial sector organizations assess the operational resilience of their critical infrastructure across enterprise-owned data centers, multi-tenant data center service providers, cloud, IT, and managed service providers.

Uptime Institute brought together over 20 premier financial institutions from across the world to form its Program Design Partners and build a standardized approach to help the sector better assess and mitigate outages.

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